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Tour Guiding Research Insights, Issues and Implications Author: Betty Weiler, Rosemary Black

Paperback - 224 pages
14 Oct 2014
Channel View Publications
234 x 156 (R8vo)


This book provides an authoritative, state-of-the-art review of tour guiding scholarship and research and aims to foster best practice and to stimulate further study and research on tour guiding across a range of disciplines. It explores how tour guiding theory and practice has evolved over time and what factors have contributed to this. The volume consolidates, synthesises and adds to the knowledge base and foreshadows how current and future trends and issues might impact on tour guiding research and practice in the 21st century. The studies reviewed in this book cover a wide range of contexts in which guided tours are conducted, ranging from city streets to heritage and wildlife tourism attractions, from high-end tourist lodging establishments to national park campgrounds, and from highly developed destinations to very remote ones in both developed and developing countries. The book is well-illustrated and its accessible style with chapter summaries makes it ideal for students as well as researchers.


This is a remarkable book. It opens a series of illuminating windows into the fascinating world of tour guiding, and also into interpretation, implementing sustainable tourism, visitor satisfaction, performance assessment and professionalization, and opportunities for future research. Packed with information, skilfully structured and beautifully written, this is a must-buy, must-read book.
Bernard Lane, Editor of the Journal of Sustainable Tourism; Visiting Professor, Leeds Metropolitan University, UK

Increasingly, visitors seek personal and memorable experiences in their travel, and tour guides play a unique and important role in mediating these experiences. This book provides a timely review of, and important contribution to, the scholarly literature on tour guides and guiding. Theory, research and practice are given equal attention, using a highly accessible style and structure. Betty Weiler and Rosemary Black's analysis of tour guiding research will be valuable to academics, students, tourism managers, and most importantly, tour guides themselves.
Jan Packer, University of Queensland, Australia

In collating and presenting decades of collective experience Betty and Rosemary have not just written a book but rather created an almost timeless literary resource. A resource that goes into detail on historic and contemporary perspectives whilst forecasting considerations for the tour guiding industry. This book is comprehensive, insightful and will be a paramount reference on tour guiding – a one stop research destination that will trump Google™.
John Pastorelli, Ochre Learning, Australia

Author Biography:

Betty Weiler is Professor at Southern Cross University, Australia. Her main research interests are tour guiding, visitor communication, tourist behaviour and visitor management.; Rosemary Black is Associate Professor at Charles Sturt University, Australia. Her research focuses on tour guiding, visitor communication, sustainability, environmental education and heritage interpretation.

Readership Level:

Postgraduate, Research / Professional, Undergraduate

Table of Contents

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